Petronella Dhitima (nee Chigara): Managing Director of Mustard Seed Advisory (MSA), with more than 30 years’ experience in microfinance and financial inclusion. She has worked in more than 20 countries in Sub Saharan Africa, including long term work in Tanzania and Ghana and United Kingdom. She has also worked in 10 countries in Latin America and Asia mostly, leading project teams and developing capacity of management teams and training. She is a Senior Faculty member of the Boulder Microfinance Training Programme, a master trainer for International Labour Organization (ILO) and ITCILO, an accredited assessor for ADA Risk Initiative in Microfinance (RIM), and an accredited SMART Assessor for Client Protection Principles. Petronella sits on a number of boards including the global board for Vision Fund – a subsidiary of World Vision. Petronella has participated in various published studies and in 2021 authored a Toronto Centre Publication: Resilient and inclusive financial services delivery during Covid-19: and https://res.torontocentre.org/guidedocs/Resilient%20and%20Inclusive%20Financial%20Services%20Delivery%20During%20COVID-19.pdf
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